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Our support team is ready to assist you with any questions or issues.

Contact Support

Can't find what you're looking for? Email us at:

support@clipace.app

User Guide

Getting Started

Follow these steps to start using ClipACE:

  1. Download and install ClipACE from the Mac App Store
  2. Launch ClipACE - you'll see the icon in your menu bar
  3. Grant necessary permissions when prompted
  4. Select any text and start using ClipACE's features

Check our detailed Getting Started Guide for more information.

Basic Features

  • Text Processing: Format, transform, and manipulate text with a single click
  • Translation: Instantly translate selected text between multiple languages
  • Quick Search: Search selected text across various platforms
  • Note Taking: Save text directly to Obsidian

Troubleshooting

ClipACE isn't responding

Try these steps:

  1. Quit ClipACE from the menu bar
  2. Restart your Mac
  3. Launch ClipACE again

If the issue persists, please contact our support team.

Menu not appearing when selecting text

Check these settings:

  1. Ensure ClipACE has accessibility permissions in System Preferences
  2. Make sure ClipACE is running (check menu bar icon)
  3. Try restarting the app

Translation or search not working

Verify these points:

  1. Check your internet connection
  2. Ensure the text is properly selected
  3. Try selecting a smaller portion of text